Shipping policy

Items purchase with free shipping cannot be returned or refunded. 

Shipping dates are estimated and not a guarantee as the individual items are created on demand per purchase from a third party vendor.

Shipping on custom artwork refers to the shipping timeframe ONCE THE ARTWORK HAS BEEN COMPLETED.  If you need artwork done in a hurry or by a certain date, please first request it in the notes of the file upload box.  After we have received the requested date we will typically respond to you within 2 business days.  That response alone is not a guarantee of approval of your request.  Custom artwork typically takes 2 to 4 weeks for completion however, in some cases it can take longer.  

For printed items, including framed artwork; prints; clothing; accessories; hats; bags, and drink-ware, it usually takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: 

● USA: 3–4 business days ● Europe: 6–8 business days ● Australia: 2–14 business days ● Japan: 4–8 business days ● International: 10–20 business days

Most of our products are manufactured domestically (United States) however, some items are made overseas.  This may affect shipping times.

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at orders@fellspointart.com 

If your order is arriving later than scheduled, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address ● Ask your local post office if they have your package ● Stop by your neighbors in case the courier left the package with them.  If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at shipping@fellspointart.com with your order number.

Ultimately, if you encounter a problem, please contact us at CustomerService@fellspointart.com